Shipping Policy
At amalaettraders, we are committed to processing and delivering your orders as quickly and efficiently as possible. Please review the information below for details about our order processing, shipping, delivery times, and international orders.
Order Processing
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Orders are processed Monday to Friday, excluding public holidays.
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Most orders are dispatched within 1–2 business days after payment has been successfully received.
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During busy periods, product launches, sales, or promotional events, processing times may be slightly longer.
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Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.
From time to time, amalaettraders may offer free shipping promotions. Any applicable minimum order values, eligible locations, or promotional conditions will be clearly displayed on our website.
Delivery Times
Estimated delivery times are:
| Destination | Estimated Delivery Time |
|---|---|
| United Kingdom | 2–5 business days |
| Europe | 5–10 business days |
| International | 7–15 business days |
Please note that these delivery times are estimates only and are not guaranteed. Delivery times may vary due to customs processing, public holidays, weather conditions, courier delays, or other circumstances beyond our control.
International Orders
For international orders, customers are responsible for any customs duties, import taxes, VAT, or other fees that may be charged by the destination country.
These charges are not included in the product price or shipping cost unless specifically stated at checkout.
amalaettraders is not responsible for delays caused by customs clearance or for any additional charges imposed by the destination country's authorities.
Tracking Your Order
Where tracking is available, tracking information will be sent to you by email once your order has been dispatched.
Please allow up to 24 hours for tracking information to become active or for the first tracking update to appear.
If your tracking information has not updated after this period, please allow additional time for the courier to scan and process your parcel.
Incorrect or Incomplete Shipping Information
Please carefully check your shipping address before completing your order.
amalaettraders cannot be held responsible for delays, failed deliveries, additional delivery charges, or lost parcels resulting from incorrect, incomplete, or outdated shipping information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee that address changes can be made after an order has been processed or dispatched